
Rail Signal Systems is founded with the belief that success comes to those who work hard for a fair price. Our number one objective is to please our customers. If we fail to achieve either of these tasks, we are no better than the next business proposing to offer similar services. With these thoughts in mind, all RSS employees conduct their business with the understanding that their performance today affects their job tomorrow. We exist as a team ready to support one another, should the need arise, in order to provide the level of service our customers have come to expect.
To implement this philosophy, RSS operates its business from top to bottom with an open-door policy. Comments and suggestions are encouraged and acted upon to ensure that the level of service provided by RSS is at the optimum level. Each project receives quality control inspections from the moment it is handled by RSS until it is turned over to the railroad. Any problems encountered are resolved quickly and safely. As is the case in many projects, RSS becomes or may become the maintainer for work we install and as a result we are determined to provide the best installation possible.
At RSS it is understood that our people are our strongest assets and we work to encourage and train our employees on a continuing basis. New employees for entry level positions on the signal gang are sought with certain skills in place and are trained for future foreman positions. Our foremen come from Class I backgrounds with extensive signal construction expertise. This combination results in a diverse group possessing many talents and all focused toward quality signal construction and maintenance. Our goal is total customer satisfaction combined with the best service available.